Support
Need help with rateME? Below are answers to the most common questions. If you can't find what you're looking for, write to us — we read every message.
1.Contact us
The fastest way to reach us is email. We usually reply within 2 business days.
Operated by Zentium Studio.
2.Account and sign-in
- Didn't get the verification code? Check your spam folder, then use "Resend code" on the sign-up screen. Codes expire after a short while.
- Forgot your password? Use "Forgot password" on the login screen; we'll email you a reset code.
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3.Deleting your account
You can delete your account at any time from Settings → Delete account. Deletion is permanent: your ratings, reviews, lists and messages are removed.
4.Reporting content
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5.Film data
Posters, backdrops and credits come from TMDB. Scores and reviews are always our community's own. This product uses the TMDB API but is not endorsed or certified by TMDB.